Tacit visitor-oriented guidance

Dr. Daniel Bodemer, University of Tuebingen
In this project several media-based methods are developed that enable visitors to explore exhibitions elaborately, adapted to their own knowledge and goals, but nevertheless in a self-directed way. These tacit guidance methods are based on various theoretical conceptions such as group awareness, representational guidance, and social navigation. Two methods have already been implemented and experimentally evaluated in the exhibition NanoDialogue.
- Motive-oriented structuring. Visitors rate the information content and the difficulty of exhibits. These ratings are visually fed back in the exhibition. It showed that visitors who differ with regard to their goal-orientation take different ways through the exhibition when they are aware about this kind of social information.
- Active integration of information. Visitors are enabled to interactively relate exhibits and context information to each other. Visitors who used this method had a better understanding of exhibits and their interrelation. Furthermore, they explored the exhibition in a more systematic and active way than visitors who were provided with a pre-integrated presentation of exhibits and context information.