January 2007 - open-end
Budget resources of KMRC, 01/2007-12/2008: Virtual Ph.D. Program "Knowledge acquisition and knowledge exchange with new media" of the German Research Foundation (DFG)
Individual problem solvers often have difficulties in identifying structural
similarities between already-solved source problems and unsolved target problems
or cases, in order to transfer parts of the solution. Therefore, this project aims
at supporting the identification of solution-relevant case features both in
a collaborative and an individual setting by applying an innovative form of
group awareness, namely, knowledge awareness (cf., Engelmann, Dehler, Bodemer
& Buder, 2009). In this project, it is assumed that an individual problem
solver can gain awareness in considerartion of another person’s task-relevant knowledge
by being confronted with the individual allocation of target problems to source
problems that another problem solver has created. Furthermore, we assume that
being informed about an alternative allocation of target problems to source
problems combined with the awareness regarding the source of this allocation
has an impact on maintaining vs. changing one’s own allocation of target
problems to source problems.
In a first study, two collaborators of a spatially separated dyad were presented
with an external representation of the source problems each partner had retrieved
from memory and allocated to target problems in order to apply the source problem's
solution procedures to the target problem. The study showed that collaborating
dyads are more confident in having the cases solved correctly, provided that
the solution was correct compared to nominal dyads consisting of individual
problem solvers. The results of this study were presented at three international
conferences in 2008.
In a second study, we investigated in an individual setting whether the individual
allocation of target problems to source problems can be improved by providing
the problem solver with an alternative allocation whose source is varied. Problem
solvers compared their own allocation of target problems to source problems
with an additional, partly correct allocation, whereby either a former problem
solver or a textbook were named as source. The baseline was not provided with
an additional allocation of target problems to source problems. The presentation
of an additional allocation of target problems to source problems led to a stronger
adaptation of one's own case allocation to the presented if a textbook was
indicated as the source, compared to a former problem solver indicated
as source. After being provided with an additional case allocation, both conditions
improved the correctness of their own case allocation in combination with their
confidence of having the target problems allocated correctly compared to the
baseline. The additional case allocation, however, had neither an impact on
recognizing case features nor on solving a new case. A third study is planned.