mobile icon
Project

THE IMPACT OF AI-BASED LANGUAGE MODIFICATION ON SOCIAL INTERACTION

WorkgroupSocial Processes Lab
Duration10/2020 – 09/2023
FundingSondertatbestand Data Science
Project description

Artificial intelligence (AI) is increasingly involved in written online communication and is already influencing the form of messages we receive. Some of these AI-based programs target interpersonal processes and perceptions (e.g. a message’s sender making a positive impression on the recipient) through modifications of message language. However, as AIs have gained a degree of autonomy in their (suggested) modifications, the line between human and technological factors in written online communication has become blurred. In fact, the actual effects of such programs on the users (i.e. the senders of AI-supported messages), the communication process, and the recipients of such modified messages remain largely unclear.


As part of the cooperation network “Human-Agent Interaction”, this project aims to address this gap in knowledge by examining how the involvement of AI-based programs affects interpersonal interaction and impression formation in written online communication. Experimental studies are used to investigate the influence of situational factors and modification characteristics on users’ acceptance of AI-based changes to message language and to study the effect of such modified messages on interpersonal and task-related outcomes in interactions with recipients. With an interdisciplinary approach, we seek to advance research on AI-supported human-to-human communication in online contexts and further the development of AI-based language modification programs alike.

Cooperations

contact

Josephine Hagedorn Josephine Hagedorn
Tel.: +49 7071 979-231